Tico Bakery Rochedale SouthFrequently asked questions
Find answers to common questions about our cakes, ordering, transport, and pickup.
How long can I keep the cake in the fridge for?
We recommend finishing the cake within 48 hours.
Do I need to refrigerate the cake?
Yes! Please refrigerate the cake until serving. Our cakes can be served straight from the fridge without bringing them to room temperature.
How do I transport the cake safely while driving?
Place the cake on the floor of the car (the front passenger seat floor is optimal) and drive smoothly around corners and over bumps. Please don't place the cake on the car seats — they aren't flat surfaces.
How do I cancel the cake I ordered?
Send us an email at ticocake@gmail.com and we'll cancel and refund your cake. We'd appreciate a minimum 48 hours' notice, but we understand things come up suddenly — please reach out as soon as you can.
Do you make gluten-free cakes?
Unfortunately, we can't replicate the same taste and texture with a gluten-free recipe. Currently, only our macarons (except the black sesame flavour) are gluten-free.
Good to know
Location
46 Greenview Ave
Rochedale South, QLD 4123
Hours
Tuesday to Saturday · 10:30am – 4:00pm
Sunday & Monday closed
Notifications
You'll receive a notification via email when your order updates.
Still have questions? Reach out to us at ticocake@gmail.com
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